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As part of the effort to a gradual standardisation of services provided to citizens, the consular network has been given guidance in order to resume its face-to-face activity gradually. For most of the posts, this process begins between 4 and 18 May.

This process takes place with the utmost respect for the safety of workers and the public. For that purpose, about 300 thousand euros were invested in the acquisition of individual and collective protective equipment, such as acrylic dividers, masks, gloves and disinfectant gel, already distributed by the consular posts.

In the return to normal functioning the delivery of documents already available and the appointments of Citizen Cards, Passports and Civil Registry will be privileged. The execution of other acts shall be carried out in a staggered and progressive manner.

The return to consular functioning will be geographically asymmetric, depending on the evolution of the pandemic and the measures that local authorities can take.

Consular posts in the United Kingdom and Italy, as a result of the measures still in force in those countries, will not be able to resume customer service before June, and will be subject to the enactment of concrete measures by the local authorities. In the United States, the timetable of the return to normality will depend on the decisions taken by the Federal Government and/or the Governments of States.


The new model of the self-declaration required to justify movements in Italy is available on the website of the Italian Ministry of the Interior:


FAQs on the Italian Government's Phase 2:


For information regarding Italian nationals returning to Italy and foreigners in Italy, please read:



"Which rules apply to persons travelling to Italy from March 28?


1. Before boarding, the carrier's staff is required to check the self-certification (to download the form) setting out the following detailed information: the reasons for travelling to Italy (health needs, work requirements, reasons of absolute necessity), the place of self-isolation for 14 days, own or otherwise private means of transportation used to get to the place of self-isolation and a mobile/land phone number. The reasons of "absolute necessity" are as specified in the FAQs previously posted on the website.

2. All persons entering Italy, whether at an airport, ferry port or railway station, must avoid using public transport and must therefore make arrangements to be picked up, take a taxi, if and as allowed, or hire a car, with or without a driver.  

3. All persons entering Italy are required to self-isolate, including persons with their own transport. Persons travelling to Italy for work may postpone the start of the self-isolation period by 72 hours (which can be extended for a further 48 hours), albeit only if strictly necessary.

4. All persons entering Italy, including persons with their own transport, are required to report to the local health authorities on arrival at their destination. 

5. All persons entering Italy may self-isolate either at home or other place of their choice.

6. If a person entering Italy has no place for self-isolation, or is unable to travel to their place of self-isolation (if they have no-one to pick them up, if there are no available hotel rooms, etc.), they will be required to self-isolate at a location established by the Civil Protection Service, at the interested person's expense.

7. The above rules do not apply to the following persons: cross-border workers, health services personnel, passenger/freight transport crews."




"- I'm a foreign national in Italy. May I return to my home country?
- Yes, but only if it is absolutely necessary and observing the same conditions that apply to Italian nationals returning from abroad (see the FAQ). The temporary suspension of work, or switching to a home working arrangement, are not sufficient reasons for travelling. Before departing, you are advised to check the measures put into place in the country of destination to prevent the spread of Covid-19."




FAQs on the Italian Government’s #ImStayingHome Decree:



Starting from Monday, March 23, Air Malta will introduce a new schedule operating to London, Paris, Amsterdam, Brussels, Frankfurt, and Vienna. The schedule could be changed subject to demand.

Selected flights from the outbound only schedule will be available for individuals to book online on or through all travel agents and their systems. All the flights will be operated on a point to point basis and will be available for customers who can prove that they are travelling back to their home country in the Schengen area either by producing a valid passport or residents’ card.

During this period, no on-line check in will be offered to be able to control the validity of the passengers. Passengers are asked to present themselves two and a half hours before the flight’s departure time.


Via Guido d’Arezzo, 5
00198 Roma

(+39) 06 844 801 (Consular Section) (Embassy) (Consular Section)
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